Welcome to our Privacy Policy.

SISPN Academy is an education platform operated by SISPN Technologies Inc. The platform provides online professional coding and IT skills, language, Quran, and Islamic education programs to learners worldwide.

This Privacy Policy explains how SISPN Technologies Inc. (“SISPN Technologies,” “we,” “us,” or “our”) collects, uses, processes, stores, protects, and discloses information when you access or use SISPN Academy, including our website at sispnacademy.com, online courses, educational programs, learner accounts, payment facilities, and related services (collectively, the “Service”).

By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires consent, we will obtain your consent before processing your Personal Data for purposes requiring consent.

This Privacy Policy should be read together with our Terms and Conditions, Refund Policy, and any other policies or notices made available through the Service.

1. About SISPN Academy

SISPN Academy is an education platform operated by SISPN Technologies Inc.

SISPN Academy provides online educational services, including:

• Professional coding and programming education;
• Information technology (IT) skills training;
• Language education;
• Quran education;
• Islamic education;
• Online courses and learning programs;
• Educational assessments and learning activities;
• Certificates or course-completion records, where applicable; and
• Related learner support and educational services.

The legal entity responsible for operating the platform and providing these services is SISPN Technologies Inc.

SISPN Academy is a platform/brand operated by SISPN Technologies Inc. and is not represented as a separate legal entity unless expressly stated otherwise.

2. Definitions

For purposes of this Privacy Policy:

“Service” means SISPN Academy’s website, online learning platform, courses, educational programs, applications, features, payment facilities, and related services operated or provided by SISPN Technologies Inc.

“Personal Data” or “Personal Information” means information that identifies, relates to, describes, or could reasonably be associated with an identifiable individual.

“Usage Data” means information collected automatically when you access or use the Service.

“Cookies” means small data files stored on your device by websites and online services.

“Data Controller” means the person or legal entity that determines the purposes and means of processing Personal Data.

“Data Processor” or “Service Provider” means a person or organization that processes Personal Data on behalf of a Data Controller.

“User,” “Learner,” or “you” means an individual who accesses or uses our Service.

3. Information We Collect

We collect information that you provide directly to us, information generated through your use of our Service, and information collected automatically through cookies and similar technologies.

The information we collect depends on how you interact with SISPN Academy.

3.1 Information You Provide

Depending on the services you use, we may collect:

• First name and last name;
• Email address;
• Telephone or mobile number;
• Country;
• State or province;
• City;
• Postal or ZIP code;
• Account and login information;
• Profile information;
• Course and program selections;
• Educational interests;
• Course enrollment information;
• Learning progress and completion information;
• Assignments, assessments, examination, and other learning-related information;
• Communications with our support or educational teams;
• Information submitted through forms, surveys, applications, or feedback;
• Information required to process purchases or subscriptions; and
• Other information that you voluntarily provide to us.

We aim to collect only information reasonably necessary to provide and improve our services.

4. Payment Information

SISPN Academy may offer paid courses, subscriptions, educational programs, memberships, or other services.

Payments may be processed through third-party payment service providers, including Stripe and/or PayPal, depending on the payment method available to you.

When you make a payment, payment information may be collected and processed directly by the applicable payment provider. This may include payment card details, billing information, transaction information, device information, and information necessary to detect fraud and authenticate the transaction.

SISPN Technologies Inc. generally does not store complete payment card numbers or security codes on its own servers. Payment information is handled by the applicable payment service provider in accordance with its own terms, privacy policy, security requirements, and applicable laws.

We may receive limited transaction information from payment providers, such as:

• Customer name;
• Email address;
• Billing information;
• Transaction amount;
• Currency;
• Payment status;
• Transaction or payment identifier;
• Date and time of transaction; and
• Information necessary to provide the purchased service, issue refunds, resolve disputes, or provide customer support.

You should also review the privacy policies of the applicable payment provider before completing a transaction.

5. Stripe

Where Stripe is available as a payment method, we use Stripe to process payments and related payment services.

Stripe may independently collect and process Personal Data in connection with payment processing, fraud prevention, authentication, security, analytics, and other services.

We may share information with Stripe that is necessary to process your transaction and provide the requested Service.

Stripe processes information according to its own privacy policy and applicable terms.

For more information, please review Stripe’s Privacy Policy.

Stripe states that businesses using its services are responsible for providing appropriate privacy notices and obtaining necessary rights and consents relating to Stripe’s processing of customer data. 

6. PayPal

Where PayPal is available as a payment method, we may use PayPal to process payments and related payment services.

When you choose PayPal, certain information may be provided to PayPal as necessary to process your payment, verify the transaction, prevent fraud, provide security, and complete the requested purchase.

PayPal may independently process your information according to its own privacy statement and applicable terms.

For more information, please review PayPal’s Privacy Statement.

PayPal states that merchants are responsible for complying with applicable privacy laws and for safely collecting, storing, and transmitting customer information.

7. Usage and Technical Data

When you access our Service, we may automatically collect certain technical information, including:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Device identifiers;
• Pages visited;
• Courses or content accessed;
• Date and time of access;
• Time spent on pages or content;
• Referring and exit pages;
• General location information derived from IP address;
• Diagnostic information; and
• Security and performance information.

We use this information to operate, secure, maintain, analyze, and improve our Service.

8. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our website and services.

Cookies may be used to:

• Keep users signed in;
• Remember preferences;
• Maintain shopping carts or enrollment information;
• Maintain security;
• Analyze website traffic;
• Improve website functionality;
• Understand learner interactions;
• Measure marketing effectiveness; and
• Support advertising or remarketing where applicable.

We may use:

• Session Cookies
• Preference Cookies
• Security Cookies
• Analytics Cookies
• Marketing or Advertising Cookies

You can configure your browser to reject certain cookies. However, disabling cookies may affect certain functions of the Service.

Where required by applicable law, we will provide appropriate cookie notices and consent mechanisms.

9. How We Use Personal Data

SISPN Technologies Inc. may use information collected through SISPN Academy to:

1. Provide and maintain our Service;
2. Create and manage learner accounts;
3. Register learners for courses and educational programs;
4. Deliver online courses and educational content;
5. Track enrollment, participation, progress, and completion;
6. Provide learner and technical support;
7. Process payments and transactions;
8. Process refunds and resolve payment disputes;
9. Communicate with learners regarding their accounts and purchases;
10. Send course, subscription, security, and service-related notices;
11. Provide certificates or completion records where applicable;
12. Analyze and improve our educational programs and services;
13. Detect, prevent, and investigate fraud or unauthorized activity;
14. Maintain the security and integrity of our systems;
15. Comply with applicable laws and legal obligations;
16. Enforce our Terms and Conditions and other agreements;
17. Resolve disputes and respond to complaints;
18. Send newsletters and promotional communications where permitted by law;
19. Conduct internal business operations and administration;
20. Train and support our staff to improve learner service; and
21. Perform other purposes disclosed to you at the time information is collected or with your consent where required.

10. Educational Information

Because SISPN Academy provides educational services, we may collect and process information related to your participation in our programs.

This may include:

• Course enrollment;
• Course progress;
• Assignments;
• Assessments;
• Examination results;
• Attendance or participation;
• Certificates;
• Course completion;
• Learner feedback; and
• Communications with instructors or support personnel.

We use this information to deliver educational services, administer courses, support learners, evaluate learning progress, maintain appropriate academic records, and improve our programs.

11. Marketing Communications

Where permitted by applicable law, we may use your contact information to send information about:

• New courses;
• Educational programs;
• Special offers;
• Events;
• Updates;
• Newsletters; and
• Other SISPN Academy services that may be relevant to you.

You may unsubscribe from promotional communications at any time by using the unsubscribe link in the relevant communication or by contacting:

support@sispnacademy.com

We may continue to send necessary transactional and service-related communications.

12. Legal Basis for Processing

Where applicable data protection laws require a legal basis for processing, we may process Personal Data based on:

• Your consent;
• Performance of a contract or provision of requested services;
• Compliance with a legal obligation;
• Our legitimate business interests;
• Protection of vital interests; or
• Another lawful basis permitted by applicable law.

13. Sharing of Personal Data

We may share Personal Data with trusted third parties when reasonably necessary to operate our business and provide our Service.

These may include:

• Payment processors;
• Website and hosting providers;
• Cloud storage providers;
• Learning management system providers;
• Analytics providers;
• Email and communication providers;
• Customer support providers;
• Security and fraud-prevention providers;
• Professional advisers;
• Contractors and service providers; and
• Government authorities or law enforcement where legally required.

Third-party service providers are expected to process information only as necessary to provide their services and to maintain appropriate safeguards.

14. Legal Disclosure

We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable laws;
• Respond to lawful requests from authorities;
• Protect our rights or property;
• Protect users or other individuals;
• Prevent fraud or abuse;
• Investigate security incidents;
• Enforce our agreements; or
• Protect the security and integrity of our Service.

15. Business Transfers

If SISPN Technologies Inc. becomes involved in a merger, acquisition, reorganization, financing, sale of assets, or similar transaction, Personal Data may be transferred as part of that transaction, subject to applicable law.

16. International Data Transfers

Because SISPN Academy serves learners worldwide and may use international technology and service providers, Personal Data may be processed or stored in countries other than the country where you live.

These countries may have different data protection laws.

Where required by applicable law, we will implement appropriate safeguards for international transfers.

17. Data Retention

We retain Personal Data for as long as reasonably necessary to:

• Provide our services;
• Maintain learner and transaction records;
• Fulfill the purposes described in this Privacy Policy;
• Comply with legal and regulatory requirements;
• Resolve disputes;
• Prevent fraud and abuse; and
• Enforce our agreements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

18. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect Personal Data from unauthorized access, alteration, disclosure, destruction, or misuse.

However, no method of Internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

19. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your Personal Data, including:

• Right to access;
• Right to correction;
• Right to deletion;
• Right to restriction of processing;
• Right to object to certain processing;
• Right to data portability;
• Right to withdraw consent where processing is based on consent; and
• Right to lodge a complaint with a relevant data protection authority.

To exercise an applicable right, contact:

support@sispnacademy.com

We may request information necessary to verify your identity before processing certain requests.

20. European Economic Area and United Kingdom

If you are located in the European Economic Area or United Kingdom, you may have additional rights under applicable data protection laws.

These may include rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

You may also have the right to lodge a complaint with your applicable supervisory authority.

Privacy requests may be submitted to:

support@sispnacademy.com

21. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended.

Depending on applicable law, these rights may include:

• The right to know what Personal Information we collect and use;
• The right to request access to Personal Information;
• The right to request correction of inaccurate information;
• The right to request deletion, subject to applicable exceptions;
• The right to opt out of certain sales or sharing of Personal Information, where applicable;
• The right to limit certain uses of Sensitive Personal Information, where applicable; and
• The right not to receive discriminatory treatment for exercising applicable privacy rights.

To submit a request:

Email: support@sispnacademy.com

We will process applicable requests in accordance with California law.

22. Children’s Privacy

SISPN Academy offers educational services that may be suitable for learners of different ages depending on the particular course or program.

Where applicable law requires parental or guardian consent for the collection of a child’s Personal Data, we will seek such consent before collecting or processing the information in circumstances where consent is legally required.

If you believe that a child has provided Personal Data to us in circumstances where such collection was not permitted, please contact us at:

support@sispnacademy.com

We will take reasonable steps to investigate and, where appropriate, delete the information.

23. Third-Party Websites

Our Service may contain links to third-party websites, applications, payment services, or other platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policy of each third-party service you use.

24. Analytics and Advertising

We may use third-party analytics and advertising services to understand how users interact with our website, improve our services, measure advertising campaigns, and, where applicable, display relevant advertisements.

These providers may use cookies, pixels, or similar technologies.

Where required by applicable law, we will provide appropriate notice and obtain consent.

25. Do Not Track

Some browsers provide a “Do Not Track” setting.

Because there is no universally accepted technical standard for responding to DNT signals, our Service may not respond to every DNT signal in the same way.

Where required by applicable law, we will honor legally recognized privacy signals.

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the Effective Date or Last Updated date shown at the top of this Policy.

Where legally required, we may also provide additional notice through email or a prominent notice on our Service.

We encourage you to review this Privacy Policy periodically.

27. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

SISPN Technologies Inc.
Education Platform: SISPN Academy
Website: sispnacademy.com
Email: support@sispnacademy.com